Shipping Policy
Last updated: November 11, 2025
At Calinino®, we are committed to shipping your orders quickly and safely.
1. Shipping Zones
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We currently deliver to mainland France .
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For other countries, please check availability when placing your order.
2. Processing times
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Orders are usually processed within 1 to 2 business days after payment confirmation.
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Orders placed during the weekend or on public holidays will be processed the next working day.
3. Delivery times
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Once shipped, your order will be delivered within:
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3 to 7 business days for mainland France.
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Delivery times may vary depending on the destination and postal services.
4. Delivery costs
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Delivery costs are calculated before order confirmation and displayed in the shopping cart.
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Free delivery offers may be available during promotions or for certain orders.
5. Tracking number
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After shipment, you will receive a tracking number by email.
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You can track your package online using the link provided in the confirmation email.
6. Delivery Delays and Problems
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If your order does not arrive within the stated timeframe, please contact us at support@calinino.com with your order number.
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We will check the delivery status and help you resolve the issue.